Certification and Commercial Agreement Policy

While a commercial agreement may have ceased to exist between VR and a Client under the standard terms and conditions offered by VR, there is all reasonable potential that the interested parties continue to operate after that time on the prediction that certification is being maintained until the previously published expiry date of that certification. Where a certification agreement has been canceled by either party, all efforts shall be made by the VR client to withdraw from the circulation of all service material, VR Intellectual Property, electronic information issued to interested parties in a timely manner. This may in some circumstances be impractical and or a slow process. It is there for an understanding by all parties that while a commercial agreement may be ceased, evidence of the commercial relationship will still be available in the commercial market for some time into the future. A continued risk exists that the commercial market of VR clients may be mislead that a certification is current when a commercial agreement has been canceled. Based on these situations VR cannot offer refunds for fee’s paid inside a valid certification period whether a commercial agreement exists or not. Refunds for fees paid shall only be made available for payments made after the applicable Certificate Expiry date has passed.