Code of Conduct Policy
VR has developed core philosophies as part of our business plan. These philosophies are aimed at maintaining long term customer relations and delivering exceptional certification policies. In order to achieve these philosophies, this Code of Conduct has been developed. The assessment is the face of VR and for this reason all staff and contractors shall:
- Act professionally, accurate and in an unbiased manner at all times whilst performing VR activities
- Not represent conflicting or competing interests
- Not discuss or disclose any information relating to an assessment unless required by law or authorized in writing by the assessor and the assessment organization
- Not accept any inducement, commission, gift or any other benefit from the assessor organisations, their employees or any interested party or knowingly allow colleagues to do so (Note: VR does not consider acceptance of refreshments during the assessment process to be in breach of this requirement).
- Not intentionally communicate false or misleading information that may compromise the integrity of any assessor
- Act in a polite manner at all times
Above all, VR places high value in our customer relations. We respect that the client has invited us into their organization to help them and add value to their business management system processes. We aim to establish long-term relationships with our clients with care not to lose sight of the bigger picture and our clients as some of our competitors have in the past. Any breach of this policy by staff shall result in disciplinary action.