Impartiality Policy
VR is an independent certifier that provides certification policies throughout the world. In order to maintain the high quality of our policies, VR ensures that impartiality is maintained without exception whilst carrying out management system certification policies. We maintain impartiality through managing conflict of interest and ensuring the objectivity of our management system certification activities. All assessors are assigned to a client by methods that ensure impartiality is maintained. This includes signed declarations by the assessor and detailed review of both the client and assessor. All VR procedures for carrying out certification activities including assessments, client communication, correspondence and certification decision making have been documented to ensure that conflict of interest does not exist. Where a conflict of interest has been identified and the conflict cannot be removed through the assignment of a new assessor, the certification policies shall not be provided to the client. Any concerns relating to the impartiality of our certification policies can be directed to the VR Chief Executive Officer.